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Due
to an ever increasing workload on the small amount of volunteers who run
the theatre we introduced a new booking system in 2001 which has worked
extremely well..
Making
it work relies on the goodwill of the customer to only book seats he or
she intends to collect as we are no longer asking for tickets to be collected
in advance of the performance.( For some shows tickets will still be required to be collected in advance and KLT Boxoffice will notify audience members of this fact well inadvance.)
To this
end it is important that you understand the following conditions.
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Tickets booked and not cancelled at least 24 hours in advance of a performance will be charged for.
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Tickets not collected and charged for may be resold by the theatre without refund to the booker.
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Failure to collect tickets booked for a production will result in tickets for all future bookings having to be collected IN ADVANCE of the performance.
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Tickets booked as a group must be collected and paid for in one go. For example: if you book 15 seats for a performance you will not be able to collect and pay for a smaller number on the night. If you are booking for a group of friends please arrive together or have them book their own seats. This is for your protection as a KLT customer. If your guests fail to show up you will be liable for payment of their ticket.
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The Box Office will open 1 hour before curtain up. Please arrive at least 15 minutes in advance of the advertised curtain up time in order to collect your tickets and take your seats.
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Latecomers will not be admitted until a suitable break in the program.
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We reserve the right to refuse admission.
Latecomers
will not be admitted until a suitable break in the program.
If you
have any questions regarding these conditions please email: KLTBoxOffice @ TheKLT.com
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